Support
KALT warranty.
Cover you can read in a minute.
Every cabinet carries compressor, parts and labour cover, registered against its serial number when we hand it over. Here is how long each range is covered, what voids it, and how to claim.


Cover by range
How long each range is covered.
The compressor — the part that matters most — carries the longest cover.
Reach-in & undercounter
Compressor
5 years
- Parts
- 1 year
- Labour
- 1 year
Glass door & visi coolers
Compressor
5 years
- Parts
- 1 year
- Labour
- 1 year
Display cases
Compressor
3 years
- Parts
- 1 year
- Labour
- 1 year
Deep freezers
Compressor
5 years
- Parts
- 1 year
- Labour
- 1 year
Walk-in cold rooms
Compressor
2 years
- Parts
- 1 year
- Labour
- On the AMC
What's covered
- Replacement parts for the parts period of the range
- The compressor for the compressor period of the range
- Labour for the labour period of the range
- Cover stays with the unit when it is sold, once the new owner is registered
What voids it
- Running on an unstabilised supply outside the rated voltage band
- Physical or water damage
- A non-authorised technician opening the sealed system
Running on a weak supply? A stabiliser keeps the cover valid — see the stabiliser size calculator.
Claims
How to make a claim.
- 01
Find the serial number
Warranty is registered against the unit's serial number at handover — have it ready, with the model code.
- 02
Tell us the fault
Call, WhatsApp or use the request form with the model code, serial number and what the unit is doing.
- 03
Get a visit slot
An engineer is assigned and you get a call back with a visit slot.
- 04
Repaired under cover
Parts, compressor and labour within their periods are covered. The warranty card supplied with the unit governs.
After the warranty
Keep the cover going with an AMC.
Annual maintenance picks up where the warranty ends — scheduled visits, and breakdown calls on your plan's terms.
Everything covered
Comprehensive AMC
- Labour, gas top-up and genuine spares
- 4 preventive visits a year
- Unlimited breakdown calls
Best for: Kitchens running cabinets all day
You hold the spares
Labour-only AMC
- Scheduled visits and labour
- 2 preventive visits a year
- Parts billed at list price
Best for: Buyers with their own spares stock
Pay as you go
Per-call AMC
- Visit charge per call
- Parts and labour invoiced
- No annual commitment
Best for: Out-of-warranty, low-usage units
FAQ
Warranty questions.
What does the warranty cover, and what voids it?
How fast is a breakdown attended?
Does the warranty transfer if I sell the cabinet?
Talk to service
Mon–Sat, 9:00 am – 7:00 pm IST