First, check these
- Push gently on each corner of the cabinet. Does it rock?
- Place a spirit level on the top or a shelf, side to side and front to back.
- Check that castors are locked and adjustable feet touch the floor.
- Check that nothing is leaning against the unit or stacked on top.
- Note whether vibration happens only when the compressor or a fan runs.
Likely causes
1. Uneven or sloped floor
You can check thisSigns: Unit rocks diagonally, gap under one foot, floor sloped towards a drain.
Fix: Adjust the levelling feet so all four bear weight. Most cabinets should sit level side to side and very slightly back-tilted so doors close.
2. Castors unlocked or worn
You can check thisSigns: Unit moves when doors are opened, castor brakes off, castors flattened or cracked.
Fix: Lock the castors after positioning. Replace damaged castors with the correct load rating.
3. Items touching or stacked on the unit
You can check thisSigns: Rattle from objects on top or against the sides; vibration stops when they are removed.
Fix: Keep the top and sides clear, and leave space between units.
4. Internal shelves, panels or grilles loose
You can check thisSigns: Buzz or rattle from inside the cabinet or the front grille that changes when you press on a shelf or panel.
Fix: Re-seat shelves on their supports, tighten accessible grille screws, and replace missing shelf clips.
5. Fan blade damaged or out of balance
Technician jobSigns: Vibration only when a fan runs, sometimes with a ticking sound.
Fix: Isolate power and look for debris or ice on the blade. A damaged blade or worn motor should be replaced by a technician.
6. Compressor mounts or pipe clips worn
Technician jobSigns: Vibration and rattle from the machine compartment when the compressor runs, knock at start or stop.
Fix: A technician should replace rubber mounts and secure pipes. Pipes vibrating against each other can crack and leak refrigerant.
When to call a technician
Call a technician if vibration continues after the unit is level, castors are locked and nothing is touching it, if the noise comes from the machine compartment, or if it is getting louder. Persistent vibration can crack refrigerant pipes, so do not ignore it. A short phone video of the vibration helps the technician understand the problem before arriving.
Isolate power before tilting the unit to adjust feet or castors, and get help; commercial refrigerators are heavy and can tip. Keep fingers clear of fans. Hydrocarbon refrigerant (R290 or R600a) systems must only be worked on by trained technicians.
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